Warranty

General Product Warranty

1. This Warranty applies only to steel roofing and cladding products (except DumuZAS 32G) manufactured and supplied by MRM or its Dealers and installed within 30 days of supply. The Customer is advised to cross-check for the relevant ink-jet markings beneath every sheet purchased at the time of the purchase to ascertain the authenticity of the MRM
2. This Warranty is limited to fading, perforation, and peeling by weathering in the natural elements as detailed below:
   • Perforation: Perforation due to natural weather Rust, minor corrosion on the surface, cut edges or tension bends does not constitute product failure for purposes of this Warranty.
   • Fading: Loss of colour as confirmed through testing in accordance with ASTM D-2244-09b standard
   • Peeling: Paint delamination when one coating separates from the Scratches on MRM product due to poor handling of the product does not constitute product failure for purposes of this Warranty.
3. MRM Products must be handled, stored, and installed in strict conformity to MRM’s Installation, Handling and Storage Guidelines (Guidelines available on mabati.com).
4. MRM shall at its discretion either: (i) Replace the product or component; (ii) Repair the product or component or (iii) Re-finish the product or Component, or (iv) undertake such other necessary
5. Where the Warranty claim relates to a product that is no longer in the market, MRM shall, at its discretion, remedy the claim using a similar or related
6. This Warranty does not cover damage as a result of (i) faulty installation of the product, (ii) corrosion or other damage sustained during transport, handling, storage, erection or subsequent to erection; (iii) Attack from chemical or other agents, fumes, liquids or solids other than direct rain or run-off falling onto the product; (iv) Failure to install, handle or store the Product in accordance to MRM’s Guidelines; (v) Failure to remove debris, swarf and or allow free drainage of water (including condensation) from all surfaces of the product; (vi) Deterioration of product due to contact with green lumber, treated lumber, wet cement and incompatible materials such as lead, copper, carbon, graphite or stainless steel or subjection to water runoff from such incompatible materials. (Vii) Failure to replace corroded fasteners; (viii) Corrosion arising within the lapped areas of end lapped sheets; (ix)Marine, Severe marine, industrial or corrosive environments; (x) Accidental or intentional damage by a person or animal beyond the reasonable control of MRM; and (xi) Force Majeure (acts or omission beyond the control of MRM).
7. MRM shall not be responsible and/or liable for incidental, indirect, consequential or special damage or loss of any kind whatsoever (including, but not limited to, legal fees, labour costs, logistical costs, loss of business, loss of goodwill, and such other indirect damages of whatever nature).
8. Please attach the purchase receipt to this Warranty Card and keep it safe. The Customer will be required to provide proof of purchase for any Warranty
9. MRM is not bound by any warranties or representations, which are not recorded in this Warranty
10. The Product Warranty is limited to MRM shall exercise its discretion in extending the applicability of this Warranty to Products sold outside Kenya.
11. If any provision of this limited warranty is held to be invalid or unenforceable the remaining provisions shall continue in full

Lifestile Product Warranty

1. This Product Warranty applies to LifestileTM products manufactured and supplied by MRM or its Dealers and installed within 30 days of purchase. The Customer is advised to cross-check for the relevant ink-jet markings beneath every Tile (panel) at the time of the purchase to ascertain the authenticity of the MRM
2. MRM Products must be handled, stored, and installed in strict conformity to MRM’s Installation, Handling and Storage Guidelines (Guidelines available on mabati.com )
3. MRM shall at its discretion either: (I) Replace the Product or component (ii) Repair the Product or component or (iv) undertake such other necessary action
4. Where MRM elects to replace the tiles (Panels), it will attempt to replace the Panels with Panels of the same color and design but does not guarantee that such replacement Panels will be available, and accordingly, the Company bears no responsibility for variations in color or appearance by reason of the use of a different color and design, as well as by reason of progressive color changes of the remaining Panels. The Limited warranty term on repaired or replacement Panels will be the remaining term of the original Panels, which commenced on the date of installation of the original tiles (Panels)
5. Any remedial works carried out under the warranty shall not extend the term of the
6. This warranty does not cover damages arising from below:

• Color change due to normal weathering and aging, including minor granule loss, as well as deterioration of the finish resulting from improper use, handling, and cleaning
• Damage resulting from failure to follow MRM’s installation guidelines or inadequate roof pitch, or handle and store the Lifestile Product in accordance with MRM’s guidelines or failure to follow applicable building
• Damage resulting from defects, movement, or subsidence in the structure on which the Tiles (Panels) were
• Damage caused by improper foot traffic, misuse, improper handling, or neglect of or on the Tiles (Panels).
• Damage or change in appearance resulting from the application of cleaning solutions, paints or coatings or modifications of any kind not specifically approved in writing by
• Shading or discoloration or damage caused by fungus, mold, lichen or algae, or other
• Damages resulting from modifications or changes in design and function of the Panels without MRM’s prior written
• Damage to the Tiles(panels) caused by misuse, neglect, or improper handling during or after installation or at any time
• Damage caused due to the fault of the owner, including, but not limited to damage caused by falling objects (save for hail stones as mentioned in this warranty) or by walking on the tiles (Panels) or by applying pressure on
• Any damage caused by civil riots, terrorism, or direct human interference or accidental damage by a person or animal beyond the reasonable control of MRM
• Force Majeure (acts or omission beyond the control of MRM).

7. MRM shall not be responsible and/or liable for incidental, consequential, indirect, or special damage or loss of any kind whatsoever (including, but not limited to, legal fees, labor costs, logistical costs, loss of business, loss of goodwill, and such other indirect damages of whatever nature).
8. Where the warranty claim relates to a product that is no longer in the market, MRM shall, at its discretion, remedy the claim using a similar or related product
9. Please attach the purchase receipt to this warranty Card and keep it If in any event a warranty claim is lodged, the Customer must produce the purchase receipt and this warranty card.
10. MRM is not bound by any warranties or representations, which are not recorded in this warranty
11. The Product warranty is limited to MRM shall exercise its discretion in extending the applicability of this warranty to Products sold outside Kenya
12. The warranty only applies to the Lifestile product installed within 30 days of The warranty period shall start from the date of product installation.
13. If any provision of this Warranty is held to be invalid or unenforceable the remaining provisions shall continue in full force

Note: If rainwater is collected from the roof for drinking, the water connection system should be disconnected from the tank for three good rainfalls, or hosed down, after installation of tiles and before reconnection.

 
Transferability, Coverage, and Warranty Period on Transfer
The Owner may transfer this limited warranty to a subsequent owner of the dwelling during the first twenty (20) years after the tiles (Panels) original installation. To be effective, the transfer information (property address, original owner, new owner, and a copy of the original proof of purchase) and a written notice of change of ownership must be sent by the subsequent owner within 30 days from the change of ownership to MRM through marketing.mrmbuildingsolutions@safalgroup.com. Further transfers or transfers not in compliance with this notice provision will void the warranty.